About Zales

Welcome to Zales, your trusted Jewelry Store in Providence, RI, where tradition, quality, and thoughtful service come together. With a 4.60-star rating from 91 reviews, we’re proud to offer great service and quality and accessible facilities for a welcoming shopping experience.

Last updated: Sep 10, 2026

Business Hours

Closed · Saturday 10 AM-9 PM
Wednesday 11 AM-8 PM
Thursday 11 AM-8 PM
Friday 10 AM-9 PM
Saturday 10 AM-9 PM
Sunday 11 AM-6 PM
Monday 11 AM-8 PM
Tuesday 11 AM-8 PM

Customer Reviews

4.60
Based on 91 reviews
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chris valdivieso

I don't usually do reviews for placed but I have to say that the amount of help Justine and Jason did to make a bad experience turn into a good one. I would recommend dealing with them or even ken they are all awesome.

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Allison Toppan

Leila at zales was wonderful! She was so personable and found us exactly what we wanted. She was very open, honest and professional, and I would recommend her to anyone!

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RL D

The most excellent experience we've ever had at Zales! Krista & Allie are very professional and pleasant to work with. We highly recommend! My fiancé and I are very particular and they both worked with us and helped us to find our perfect wedding bands! Allie showed me and took the time to help me find diamond studs ( surprise …

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B L

My fiancé and I went to pick out my engagement ring and Justine was very helpful, patient, and knowledgeable. She was thorough and gave us great info! She recommended different rings to us after we told her the style we wanted and the price range we were looking into. She even suggested alternative styles we may be interested in just …

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Karen Imbert

Justine was absolutely amazing! Because of her we got an appraisal and we’re completely stunned! Thank you Justine! Jason also was excellent and wonderful to work with! We are now Zales customers for life! Bye Kay!

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Jenny Caprio

Amazing service and stunning pieces. Kenny Nicole Justine and Ana you guys are the best. Every time we come in you treat us with best customer service, even if we are just looking. Your guys took your time to help me and my husband with absolutely amazing pieces at the Dana Augustine show. I recommend for all of you jewelry …

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gabymocha99

Had such a sweet experience at this store! One of the store associates there is named Leila, & she was so thoughtful & friendly. She did not put any sort of pressures on us while we were looking around. She even offered to wash my wedding ring (that I didn’t buy from this store) for free while we were looking …

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Shaviel Blanco

Staff are really nice. If you need your watch strap tighter or looser, they could help. Thanks to Alexis who went above and beyond.

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Alyze Brito

Alexis! Perfect salesman! VERY personable and knowledgeable about precious metals carried and the difference between them all! Very professional and well spoken! Because of him, I bought my FIRST pair of 10 carat gold earrings! Thank you for your help! I visited him at the zales in providence place mall!

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Bonny Taforo

So a few weeks back we went ring shopping for a wedding band for my husband, after 17 years of marriage decided he wanted one. Went to providence place to start our search, first store we visited was Zales, once there we had Jason Aguilera came over and greeted us, he was so nice and personable, had great, great, energy! …

People Also Ask

Where is Zales located?
Zales is located at 22 Providence Pl #3020, Providence, RI 02903, United States, Providence, RI, United States. You can get directions here.
What is Zales rated?
Zales has a rating of 4.60 out of 5 stars based on 91 customer reviews.
What are Zales's hours?
Zales's hours vary by day. Please check the Business Hours section above for the full weekly schedule.
How do I contact Zales?
You can reach Zales by phone at +1 401-223-2227.
What type of business is Zales?
Zales is a shopping business located in Providence, RI. <!-- VOILA_REWRITTEN --> Welcome to Zales, your trusted Jewelry Store in Providence, RI, where tradition, quality, and thoughtful service come together. With a 4.60-star rating from 91 reviews, we’re proud …