About Zales

Welcome to Zales, your trusted Jewelry Store in Bridgeport, WV 26330. With a customer rating of 5.00 from 340 reviews, we’re proud to offer great service and quality and a warm, welcoming experience for every visitor.

Last updated: May 07, 2026

Business Hours

Closed · Wednesday 10 am–9 pm
Sunday 11 am–6 pm
Monday 10 am–9 pm
Tuesday 10 am–9 pm
Wednesday 10 am–9 pm
Thursday 10 am–9 pm
Friday 10 am–9 pm
Saturday 10 am–9 pm

Customer Reviews

5.00
Based on 340 reviews
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Kadin Holt

My husband bought me a beautiful diamond cross necklace for our wedding anniversary. We have always dealt with Toni and he is the best.

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Brandy Brooks

Always helpful. Great customer service. Nice quality jewelry. I have been a loyal customer since 2011.

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Gabi Burke

Jason Johnson was very helpful, knowledgeable and helped guide us to select the perfect ring for the perfect moment.

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Alicia Carpenter

I absolutely love zales. The staff is always friendly and very kind with my boys! Anytime I have an issue with my ring that I’ve had since 2017 ( which is very few) they are always quick with getting the repairs done and my ring back in a timely fashion.

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Tina Posey

My husband and I have shopped here for over 10+ years. We never shop anywhere else. Staff is always friendly and willing to help in anyway they can. I couldn’t ask for a better jewelry store!

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Jessica Esquivel

Jason is always so helpful. I will never buy jewelry anywhere else. We have always gotten repairs done so swiftly. They’re incredibly professional. They will even freshen up your jewelry you didn’t purchase here. I always leave with beautiful rings that look brand new! Please come give them a look when you’re looking for something beautiful 😊

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Connie DeThomas

The employees we're very knowledgeable and kind. I.Worked as a manager in a fine jewelry in Macy's for years. I know good customer service and they were excellent. This was at the Mall in Bridgeport WV.

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Samantha W

Stopped by just browsing and ended up buying this gorgeous necklace! I'm not one for real jewelry typically but I got to speaking with Ashley there and once she showed me this one I was in love! She was super nice and not at all pressuring. Half the time I avoid those stores because of how pushy some sales people …

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Hailey J

I went into this store to just look, not really knowing what I liked/wanted (or anything about jewelry in general). Immediately, I was greeted by Rick with such a great smile and genuine personality. He helped explain things I would have never known otherwise about jewelry. Being a young person in a store with obviously expensive items, it is easy …

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Tiara Snyder

I have never had a bad experience with any of the employees. They were helpful to my husband when he purchased my engagement ring and were also helpful when it came time to purchasing bands. We are happy with our purchases and recommend our Zales friends!

People Also Ask

Where is Zales located?
Zales is located at 2399 Meadowbrook Mall Rd Ste. 635, Bridgeport, WV 26330, United States, Bridgeport, WV 26330, United States. You can get directions here.
What is Zales rated?
Zales has a rating of 5.00 out of 5 stars based on 340 customer reviews.
What are Zales's hours?
Zales's hours vary by day. Please check the Business Hours section above for the full weekly schedule.
How do I contact Zales?
You can reach Zales by phone at +1 304-842-8661.
What type of business is Zales?
Zales is a shopping business located in Bridgeport, WV 26330. Welcome to Zales, your trusted Jewelry Store in Bridgeport, WV 26330. With a customer rating of 5.00 from 340 reviews, we’re proud to offer great service and quality and a …