About Zales
Welcome to Zales, your trusted Jewelry Store in Birmingham, AL. With a customer rating of 4.80 from 811 reviews, we’re proud to offer great service and quality and a warm, welcoming experience for every visitor.
Business Hours
Customer Reviews
Kim provided great customer service! Very detailed oriented and informative. She was kind and helped us every step of the way to get the PERFECT ring.
Sam was the absolute best and helped us!!! We will definitely be back to see her again. :$
Kim Very great customer service very down to earth person 10/10 must recommend 💯 …
Got some great help from Sam to pick out our wedding bands in a way that works with my fiancee's engagement ring!
Sam is my sales person I am very happy for her service come back and see her again
Sam is awesome, she is my sales lady. Everytime I come she takes care of me. And been doing so for years. She will always get my business.
Service was outstanding! Kim really helped me when picking out a Sweet 16 gift for my daughter! Even put a bow on it to make the occasion even more special!
Sam was super helpful and we had a pleasant experience during the dropping off of both of my rings. Rings were dropped off on 11/9 to get prongs repaired, re tipped, inspected, and rhodium plated. Sam was thorough and so nice. She delivered excellent customer service.
Sam was amazing and such a great help finding me the perfect ring! Thank you so much
Shun was my sales person and she was amazing! I left purchasing a necklace and two rings. I'll be back soon to see her. Thanks Shun