About Zales

At Zales, we bring together style, quality, and service in one standout Jewelry Store serving Oklahoma City, OK. Our customers have given us 4.70 stars across 636 reviews, and we’re known for great service and quality and accessible facilities.

Last updated: Jun 29, 2026

Business Hours

Closed · Monday 11 AM-8 PM
Sunday 12-6 PM
Monday 11 AM-8 PM
Tuesday 11 AM-8 PM
Wednesday 11 AM-8 PM
Thursday 11 AM-8 PM
Friday 11 AM-8 PM
Saturday 11 AM-8 PM

Customer Reviews

4.70
Based on 636 reviews
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Marisa Robinson

Uroosa was very patient and helpful with helping me select earrings for my daughter’s 10th birthday. I appreciate all of the guidance she gave me with my purchase! Love visiting Zales!

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Kristy Dexter

Silas was fantastic and really helped me with research in regards to my ring. I was able to get my ring refurbished and learned pertinent information in regards to my warranties and value. Nothing beats good customer service and he was top-notch!

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Shana M

Uroosa was wonderful to work with. She was extremely helpful and very patient with my goofball husband!! We highly recommend her if you are looking for any type of jewelry.

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Spring Johnson-Bell

Sandra was wonderfully friendly and helpful! I was able to send my ring off for sizing and she let me know my warranty covered soldering and dipping for my white gold, which I've wanted for a while. She's such an asset to the Quail Springs location!

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Dana Stevens

Jake helped me get my ring picked out. He was patient and showed me all the amazing rings they had. He took his time and let me see different settings. I ended up picking my forever ring! Thank you Jake!! I appreciate you so much!

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Jared

I had an amazing experience at Zales thanks to Silas! From the moment I walked in, he was welcoming, patient, and incredibly knowledgeable. He took the time to understand exactly what I was looking for and made the entire process smooth and stress-free. His professionalism and genuine care for customer satisfaction truly stood out. If you’re shopping at Zales, I …

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Benjamin Wilkes

We had an absolutely outstanding experience with Jake and his team at Zales in Quail Springs Mall! I was shopping for something very special to celebrate our 39th wedding anniversary — a stunning Vera Wang ring — and Jake made the entire experience unforgettable. From the moment we walked in, we were treated with professionalism, warmth, and genuine excitement for …

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Carole Davis

Came in a little after Christmas with my husband. We were helper by Silas, who was knowledgeable & friendly. We purchased a necklace & ring. I had to get the ring resized & just picked it up today. It fits beautifully & looks great. Silas was there & helped me again today. Still friendly.

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Becca Taylor

From the moment we walked in, Silas set the tone for what exceptional customer service should look like. He was warm, genuinely personable, and immediately made us feel comfortable—never rushed, never pressured, just truly invested in helping us find exactly what we were looking for. What stood out most was how knowledgeable and attentive he was. He listened carefully, asked …

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Z

Jake is such a joy to deal with every time😍! We've interacted with Jake several times in the last few weeks and not only is he very knowledgeable, but he is patient and makes the interaction very pleasant. He went above and beyond to accommodate our needs and to find our ring in another store and helped us find exactly …

People Also Ask

Where is Zales located?
Zales is located at 2501 W Memorial Rd Ste. 235, Oklahoma City, OK 73134, United States, Oklahoma City, OK, United States. You can get directions here.
What is Zales rated?
Zales has a rating of 4.70 out of 5 stars based on 636 customer reviews.
What are Zales's hours?
Zales's hours vary by day. Please check the Business Hours section above for the full weekly schedule.
How do I contact Zales?
You can reach Zales by phone at +1 405-751-6583.
What type of business is Zales?
Zales is a shopping business located in Oklahoma City, OK. <!-- VOILA_REWRITTEN --> At Zales, we bring together style, quality, and service in one standout Jewelry Store serving Oklahoma City, OK. Our customers have given us 4.70 stars across 636 …