About Zales
At Zales, we bring together style, quality, and service in one standout Jewelry Store serving Oklahoma City, OK. Our customers have given us 4.70 stars across 636 reviews, and we’re known for great service and quality and accessible facilities.
Business Hours
Customer Reviews
Uroosa was very patient and helpful with helping me select earrings for my daughter’s 10th birthday. I appreciate all of the guidance she gave me with my purchase! Love visiting Zales!
Silas was fantastic and really helped me with research in regards to my ring. I was able to get my ring refurbished and learned pertinent information in regards to my warranties and value. Nothing beats good customer service and he was top-notch!
Uroosa was wonderful to work with. She was extremely helpful and very patient with my goofball husband!! We highly recommend her if you are looking for any type of jewelry.
Sandra was wonderfully friendly and helpful! I was able to send my ring off for sizing and she let me know my warranty covered soldering and dipping for my white gold, which I've wanted for a while. She's such an asset to the Quail Springs location!
Jake helped me get my ring picked out. He was patient and showed me all the amazing rings they had. He took his time and let me see different settings. I ended up picking my forever ring! Thank you Jake!! I appreciate you so much!
I had an amazing experience at Zales thanks to Silas! From the moment I walked in, he was welcoming, patient, and incredibly knowledgeable. He took the time to understand exactly what I was looking for and made the entire process smooth and stress-free. His professionalism and genuine care for customer satisfaction truly stood out. If you’re shopping at Zales, I …
We had an absolutely outstanding experience with Jake and his team at Zales in Quail Springs Mall! I was shopping for something very special to celebrate our 39th wedding anniversary — a stunning Vera Wang ring — and Jake made the entire experience unforgettable. From the moment we walked in, we were treated with professionalism, warmth, and genuine excitement for …
Came in a little after Christmas with my husband. We were helper by Silas, who was knowledgeable & friendly. We purchased a necklace & ring. I had to get the ring resized & just picked it up today. It fits beautifully & looks great. Silas was there & helped me again today. Still friendly.
From the moment we walked in, Silas set the tone for what exceptional customer service should look like. He was warm, genuinely personable, and immediately made us feel comfortable—never rushed, never pressured, just truly invested in helping us find exactly what we were looking for. What stood out most was how knowledgeable and attentive he was. He listened carefully, asked …
Jake is such a joy to deal with every time😍! We've interacted with Jake several times in the last few weeks and not only is he very knowledgeable, but he is patient and makes the interaction very pleasant. He went above and beyond to accommodate our needs and to find our ring in another store and helped us find exactly …