About W Austin

Your local Hotels & Professional Services in Austin, TX.

Last updated: Jul 04, 2026

Customer Reviews

4.60
Based on 3513 reviews
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Allison

Stayed last week and I absolutely loved everything about my stay. Shoutout to Ched (Eddy) at the Valet! He was so attentive and took the time to make sure everything about our stay was up to par. People like him would make us come back all over again.

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Alex Ledbetter

I had a great experience at the W hotel. Service inside was great, but especially outside with the valet. I was helped by Jeremiah, who went above and beyond and offered excellent service to me. I could tell he was passionate about helping others and genuinely cared about my experience.

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Ken Wong

April 2026: Stayed here for four nights and enjoyed my stay. Got a room on the 12th floor. I got a room with two queen beds, which was less than ideal 😞. Overall, bed and pillows were comfortable. Room HVAC had good temperature control. Generally, was quiet. Location was perfect. Lots of places to eat. Good coffee trailer about two …

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ASAKO

This was our second stay at the W Austin, and it completely changed our impression in the best way❣️ During our first visit in the summer, the pool was extremely crowded, which unfortunately lowered our overall experience🤔However, this time we stayed in a different season, and everything felt much more relaxed and enjoyable🎶 The service was excellent, the breakfast was …

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Debie O

I had an amazing stay at the W. The room was gorgeous, room service timely and efficient. Everything was seamless and we were accommodated so graciously. Dine at the Serenade! John was extremely knowledgeable about the wine selections for pairing and he was such a nice manager. The manager Alex was able to address a minor billing concern I had …

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Sharleen

10/10 hotel!!! I could not express how much I enjoyed my stay at the W. Such a nice hotel with amazing amenities & super friendly staff. My stay was very smooth & amazing. Check in was very quick & easy! My hotel room was very nice & clean. Valet staff were so nice & professional. I absolutely appreciate Adrian, a …

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Jennifer Siu-Rivera

We love love love W Austin! Welcome manager Jordan took great care of us! It was a birthday + anniversary celebration and she made it very special and memorable for our stay 💜 it was one of our best experiences! The entire hotel and room are pristine! Been to many but not even all high end hotels can keep up …

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GWilliams

We checked in late and having booked on Amex we received an upgraded room, excellent! The corner rooms have beautiful views! Our bed was super cozy and comfortable. The shower was huge and the towels were soft. Greyson at the front desk was …

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R. J. Logan

I had a wonderful time at the W during my state in Austin. It Was an experience that I want to forget in the next time I am here on business. I will definitely be staying here. I was especially impressed with the valet service there. The young man, Jerimiah was extremely courteous, and friendly and took very good care …

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Syncere Bullock

Attending Gumball 3000 was an unforgettable experience from start to finish. The energy, the incredible lineup of cars, and the overall atmosphere made it one of the best automotive events I’ve been to. Everything was well-organized, and you could really feel the passion and excitement shared by everyone involved. A special shoutout to Ched from valet services, who did an …

People Also Ask

Where is W Austin located?
W Austin is located at 200 Lavaca St, Austin, TX 78701, United States, Austin, TX, United States. You can get directions here.
What is W Austin rated?
W Austin has a rating of 4.60 out of 5 stars based on 3513 customer reviews.
How do I contact W Austin?
You can reach W Austin by phone at +1 512-542-3600.
What type of business is W Austin?
W Austin is a hotels business located in Austin, TX. Next door to the buzzing Austin City Limits music venue, this hip high-rise hotel in the Second Street District is 1 mile from the Austin train station and a 1-minute …