About Universal Store

At Universal Store, our Clothing Store in Brisbane City, Brisbane City QLD 4000 is known for a friendly shopping experience and carefully selected pieces. Customers appreciate our 4.20 rating, backed by 112 reviews, along with accessible facilities and great service and quality.

Last updated: Sep 07, 2026

Business Hours

Open Now · Friday 9 AM-9 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-9 PM
Saturday 9 AM-6 PM
Sunday 10 AM-5 PM
Monday 9 AM-6 PM
Tuesday 9 AM-6 PM

Customer Reviews

4.20
Based on 112 reviews
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Framie

Staff were just amazing, one of the best experiences I have had shopping they went above and beyond

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Parker Rigby

I had such a lovely experience thanks to Lilly!! Thank you for genuinely creating such a nice experience!🥹💕 …

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Sarah Jesudason

Recently went into Universal as I wanted to get a new pair of mid blue denim jeans. From the time I walked in, to the trying on experience I was astounded by the helpfulness of the staff. The first girl was so helpful and then handed me over to Emily at the change rooms. She took time to understand what …

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Lucy

Connor is lovely! he was very helpful, overall great vibe and seemed super down to earth ⭐️⭐️ highly recommend! The music is a little loud but that’s okay 😜 …

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Mahalakshmi R

Super helpful employees, both during purchase and return! Special shout out to Tyler. And the girls who Helped me pick out a dress 3 hours before the graduation lol

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Ash Bradford

My friend and I went shopping for a whole new wardrobe and Danika straight up SLAYED the styling game. Like??? She was pure high-energy hype-girl excellence and made the whole experience way too fun. Thank you SO much queen!

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Tylah Bill

The staff here are amazing!! Came in yesterday looking for an outfit for my birthday and they were so eager to help and find me some really pretty options. Ended up leaving with one they picked that matched the vibe i was going for SO well.

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Jacinta Reynolds

I just went into your Universal store in Brisbane City. I was looking for an outfit to wear to an event and one of your employees Chloe was absolutely amazing! She helped me with so many different choices and definitely went above and beyond to help me feel comfortable and find the perfect outfit. I have worked in retail for …

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Kai Frost

Went to Universal today just for a little browse and ended up picking up 2 shirts on a fabulous 2 for 60$ sale. I also had a conversation with one of the employees, Kevin, he was very kind and helpful and easy to talk to. It was definitely one of if not the best retail worker interaction I’ve had in …

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Giac Dee

Exemplary first class service tonight from Myron 👌 Such amazing friendly service from Myron and Lily 👌👌✅✅ D has great hair! 🤣 👌 on point And is the shiny star ⭐️ of Universal Store Watch this space…. watch this girl ! My weekend wear is done ☑️

People Also Ask

Where is Universal Store located?
Universal Store is located at Shop G1/175 Albert St, Brisbane City QLD 4000, Australia, Brisbane City, QLD 4000, Australia. You can get directions here.
What is Universal Store rated?
Universal Store has a rating of 4.20 out of 5 stars based on 112 customer reviews.
What are Universal Store's hours?
Universal Store's hours vary by day. Please check the Business Hours section above for the full weekly schedule.
How do I contact Universal Store?
You can reach Universal Store by phone at +61 7 3012 9000.
What type of business is Universal Store?
Universal Store is a shopping business located in Brisbane City, QLD. At Universal Store, our Clothing Store in Brisbane City, Brisbane City QLD 4000 is known for a friendly shopping experience and carefully selected pieces. Customers appreciate our 4.20 rating, backed …