About The Pinnacle

The Pinnacle in Bristol, Tennessee is more than a place to shop or stay—it is a polished, welcoming destination designed to make every visit feel smooth, comfortable, and worthwhile. Conveniently located at 460 Pinnacle Pkwy in TN 37620, it brings together shopping and hospitality in a setting that feels both easy to navigate and thoughtfully maintained. With a strong 4.60-star rating from thousands of reviews, The Pinnacle has earned a reputation as a trusted choice for business travelers, weekend visitors, and families who value dependable service, modern comfort, and a consistently positive experience. What sets The Pinnacle apart is its emphasis on practical convenience without compromising quality. Guests and shoppers benefit from on-site services that help make visits simpler and more efficient, along with the added comfort of a restroom for longer stays. Accessibility is also a clear priority, with a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet helping ensure that more visitors can move through the property with confidence and ease. Whether someone is stopping in for a quick errand, enjoying a relaxed day of shopping, or settling in for an overnight stay, The Pinnacle creates an environment where everyday needs are met in a clean, reliable, and welcoming way. Flexibility carries through to payment as well, with credit cards, debit cards, and NFC mobile payments accepted for a seamless checkout experience. That attention to convenience, paired with its excellent rating and approachable atmosphere, makes The Pinnacle stand out as a destination where comfort and practicality come together naturally. For anyone looking for a high-quality shopping and hotel experience in Bristol, The Pinnacle offers the kind of dependable, customer-focused setting that encourages guests to return again and again.

Last updated: Aug 02, 2026

Business Hours

Open Now · Sunday 9 AM-10 PM
Saturday 9 AM-10 PM
Sunday 9 AM-10 PM
Monday 9 AM-10 PM
Tuesday 9 AM-10 PM
Wednesday 9 AM-10 PM
Thursday 9 AM-10 PM
Friday 9 AM-10 PM

Customer Reviews

4.60
Based on 3639 reviews
C
Carolyn Diane Grigsby Ratliff

Large offering of shops and eateries. Everything from Duck Donuts to Seat down options like Aubreys

T
Terry Trussell

I love walking at the pinnacle! There are some interesting stores at the Pinnacle. Tennessee tax will kill u! So many places to eat!

W
william pittman

Lots of choices and stores. Two western stores, great quality. Cinema. Upper mid range quality. Highest quality in this corner of TN or SW VA.

S
Shannon Bruckner

Went to a different place, had my nails done, didn't like my before nails, but once I sat down, and the nails were fixed and replaced with something I completely love! And it looks so pretty and natural, not fake! Like my before was. I highly recommend the nail salon here! They are amazing!!

T
Traci Tester

This shopping area has so much to offer- movies, multiple restaurants (from McDonald’s to Outback) and retail shops. There are new shops opening often and there is an addition being planned with many more stores plus possibly a hotel, water park and music venue.

M
Mike Imboden

We really enjoyed this shopping center. There are lots of specialty shops to find unique items and of course Bass Pro and Belk have almost anything you need. There are several wonderful restaurant choices. Our favorite is Aubreys. We also love Buddy's BBQ. The movie theatre is very nice with comfortable reclining seats and good concessions.

J
Juan Trejos

Nice place in the middle of the mountains. You can shop while your kids play .

K
Kit Jackson

Love TORRID. Wanted to go to Java Juice but they were closed. Big disappointment

R
Rene' Davis

Lots of places to visit for all shopping needs. Easy access for handicapped parking. Great sales events going on at multiple stores. You name it, they have it.

M
Mary S

Easy to find charging station with plenty of places to eat close by. We enjoyed our pizza melty from The Melty. The cashier, Meagan C, at The Melty was super sweet.

People Also Ask

Where is The Pinnacle located?
The Pinnacle is located at 460 Pinnacle Pkwy, Bristol, TN 37620, TN 37620, United States. You can get directions here.
What is The Pinnacle rated?
The Pinnacle has a rating of 4.60 out of 5 stars based on 3639 customer reviews.
What are The Pinnacle's hours?
The Pinnacle's hours vary by day. Please check the Business Hours section above for the full weekly schedule.
What type of business is The Pinnacle?
The Pinnacle is a hotels business located in TN 37620, TN 37620. <!-- VOILA_REWRITTEN --> The Pinnacle in Bristol, Tennessee is more than a place to shop or stay—it is a polished, welcoming destination designed to make every visit feel smooth, comfortable, …