About The Counter

At The Counter, we bring a fresh take on the classic Hamburger Restaurant experience in Honolulu, HI. Backed by 765 reviews and a 4.20-star rating, our great service and quality make every visit worth it.

Last updated: Sep 01, 2026

Business Hours

Closed · Sunday 11 AM-9 PM
Friday 11 AM-9 PM
Saturday 11 AM-9 PM
Sunday 11 AM-9 PM
Monday 11 AM-9 PM
Tuesday 11 AM-9 PM
Wednesday 11 AM-9 PM
Thursday 11 AM-9 PM

Customer Reviews

4.20
Based on 765 reviews
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James Ward

My coworker highly recommended this place and I'm so glad he did. It's always nice to have a high-quality burger joint on your rolladec. Make sure you add this one to your bucket list.

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Charmie Rose

The counter, for a first time visit with friends, we all decided to come here. It was a very good experience. I got to try bison meat! And it was very good! :) I liked it. You can create your own burger, or even a salad. I went with making a burger salad. But none the less. It was a …

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Albert Alexander

I'm from Boss Angeles, so you know I've had some good burgers. I gotta say, they make some of the best burgers I've ever devoured. They food is bomb!!!! Shots were fat too. Service was good. The only thing is, where are their customers? I must have visited during a slow moment. Maybe they need some disco lights in here …

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Keona Bond

This place was great. I brought a large group of elderly people with walkers and a wheelchair. This of course can be stressful for any restaurant to try and accommodate, but not for Panda! She was an amazing, patient and efficient. The Counter’s food was delicious and their worker Panda made the experience all the more enjoyable. Thank you!

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Denis Crowder

The new check in process was smooth. I ordered the minis. They had a great flavor. The chicken chili was chunky and tasty. As always the sweet potato fries were my favorite. The dipping sauce works so we'll. Liz's chicken bacon ranch was just massive.

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Cindy Orduño

Yooo i loved the concept. They do have a menu, but you can also build your own burger with the exact choice of meat, bun, sauce, and everything else. I must say i made a really good burger. It was juicy and everything i dreamed of and their onion strings are soooooo good. Perfectly thin, crispy, and flavorful. I wish …

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Martin Allen (MartyMar)

My first time ever coming to The Counter Custom Burgers and I can say, it surely will not be my last. I reviewed 4 of their signature sandwiches and all of them did not disappoint. My favorite sandwich that I en(Counter), pun intended, was the Bison Is Gouda burger. It was everything that I was hoping that it would taste …

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Ayaka

Great service, delicious burgers! He took me here since he liked it and I had yet to try it. The service was fast and our server gave us some recommendations on items to try. We chose the build your own burger (vegan) and nashville chicken, as well as the cauliflower wings appetizer. Everything was so tasty! Fresh ingredients and didn’t …

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Kristen Davis, Ph.D.

I LOVE The Counter. The burgers are delectably delicious - who doesn’t love a customizable burger??? And their milkshakes are to die for. Love love love. And, even better, their patio is dog friendly! As a dog trainer, The Counter is the absolute perfect training spot. I love taking dogs in training here to get them accustomed to settling under …

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Safira Santos

This place is so delicious!!! I love the servers! They have such a positive additude and handle the rush hour with experience. I loveeee Malissa shes the best server. Luv u guys!! Aloha from Chicago, miss Hawaii my homeland already!!

People Also Ask

Where is The Counter located?
The Counter is located at 4211 Waialae Ave E-1, Honolulu, HI 96816, United States, Honolulu, HI, United States. You can get directions here.
What is The Counter rated?
The Counter has a rating of 4.20 out of 5 stars based on 765 customer reviews.
What are The Counter's hours?
The Counter's hours vary by day. Please check the Business Hours section above for the full weekly schedule.
How do I contact The Counter?
You can reach The Counter by phone at +1 808-739-5100.
What type of business is The Counter?
The Counter is a restaurants business located in Honolulu, HI. <!-- VOILA_REWRITTEN --> At The Counter, we bring a fresh take on the classic Hamburger Restaurant experience in Honolulu, HI. Backed by 765 reviews and a 4.20-star rating, our great …