About The Congress Plaza Hotel & Convention Center

The Congress Plaza Hotel & Convention Center is a 3-star hotel and convention center in Downtown Chicago, Illinois, offering a convenient setting overlooking Grant Park. Built in 1893, this landmark property combines a notable location with practical amenities for travelers visiting the city for business, leisure, or events. Guests can enjoy the convenience of being just a 7-minute walk from the Art Institute of Chicago, making it easy to include one of the city’s prominent cultural attractions in a stay. Designed to support a comfortable and connected visit, the hotel provides free Wi-Fi, breakfast, parking, air-conditioned spaces, and an on-site restaurant. Its accessible facilities and business centre add practical value for a range of travel needs, while its child-friendly setting makes it suitable for guests traveling with family. As a convention center as well as a hotel, The Congress Plaza Hotel & Convention Center offers a convenient base for visitors attending meetings, gatherings, and other events in the heart of Chicago. Located at 520 S Michigan Ave, Chicago, IL 60605, United States, the hotel places guests near Grant Park and within easy reach of Downtown Chicago attractions. The Congress Plaza Hotel & Convention Center has a customer rating of 3.70 out of 5 based on 8,045 reviews, providing a broad range of guest feedback to consider when planning a stay. For reservations or further information, call +1 312-427-3800.

Last updated: Aug 27, 2026

Customer Reviews

3.70
Based on 8045 reviews
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missy j

Beautiful hotel, with friendly, helpful staff. I stayed here once before 5 years ago, and the interior is just as beautiful as I remember. I got a Lakeview king and the room was perfect with amenities, and even a mini fridge. Loved the shower head (wish I had the same at home) and plenty of hot water. The room was …

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Michael Cenkere

My wife and I loved our stay at this historical hotel. The staff was very accommodating. The rooms were clean and beautiful. My wife and I both agreed that we will definitely stay here again. When we come to visit chicago again.

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Khairul Azhar

I stayed at The Congress Plaza Hotel & Convention Center while attending a weekend conference, and it was a convenient choice for my trip. The check-in process was smooth, and I was pleasantly surprised by the character of the building and its historic charm. My room was clean and comfortable, and I especially enjoyed the views of the city and …

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Tiffany G. Mead

I have stayed at this property year after year when attending Lollapalooza. Every year I book, I always have the same feeling….I’m going home for this block of days. I circle back to why we originally booked this hotel, not because of the rate, not because of the location, not because of points accumulation, not because of the amenities(yes, all …

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TimA_22233

For small-town Southerners like me, this hotel was a thrill: "wow, I'm really in the Big City today." It's the small details that make it: the regal concierge room with the mosaic ceiling and pool table, the moldings around the wall and …

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Whitney Wibberg

This is my third stay at the Congress within 10 years if that tells you anything. I booked this hotel for a bachelorette party, but in full transparency continued to check reviews because they were so hit and miss that I was worried I should book somewhere else - and I am so glad I didn’t. I knew that we …

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Ashley Jayne

I can't say enough good things about my friend and I's stay at the Congress Plaza. It's been over a month since my visit and I am still dreaming about this beautiful, historic hotel! I had initially only booked one night here, but after seeing how spacious and luxurious the room was, I immediately went down to the front desk …

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Brandon Lennert

Absolutely stunning view from our windows on the 14th floor of the South Tower. View of the lake and all of the parks. The hotel itself is a mix of old, turn of the century charm and newly updated rooms. I believe remodeling is happening in most of the rooms now or soon but our room and floor was great. …

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Levi Patel

I stayed at The Congress Plaza Hotel & Convention Center while attending a conference in downtown Chicago, and the location could not have been more convenient. Being able to walk to nearby attractions, restaurants, and the event venue saved me a lot of time during my trip. My room was clean and comfortable, and I especially enjoyed the views of …

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matj436

My stay at the Congress Plaza Hotel was great! I booked a Lakeview King a few months in advance for my trip, at the time being on discount, which resulted in about $340 total for two nights. Being with my girlfriend, this would've been …

People Also Ask

Where is The Congress Plaza Hotel & Convention Center located?
The Congress Plaza Hotel & Convention Center is located at 520 S Michigan Ave, Chicago, IL 60605, United States, Chicago, IL, United States. You can get directions here.
What is The Congress Plaza Hotel & Convention Center rated?
The Congress Plaza Hotel & Convention Center has a rating of 3.70 out of 5 stars based on 8045 customer reviews.
How do I contact The Congress Plaza Hotel & Convention Center?
You can reach The Congress Plaza Hotel & Convention Center by phone at +1 312-427-3800.
What type of business is The Congress Plaza Hotel & Convention Center?
The Congress Plaza Hotel & Convention Center is a hotels business located in Chicago, IL. <!-- VOILA_REWRITTEN --> The Congress Plaza Hotel & Convention Center is a 3-star hotel and convention center in Downtown Chicago, Illinois, offering a convenient setting overlooking Grant Park. Built in …