About The Arcade
The Arcade in Cleveland, Ohio, is far more than a shopping destination—it is a landmark experience that blends historic charm with modern convenience. Opened in 1890, this soaring, ornate indoor mall remains one of the city’s most distinctive gathering places, welcoming visitors into an elegant space where architecture, hospitality, and everyday essentials come together. Today, The Arcade continues to serve guests as a vibrant destination featuring the Hyatt hotel alongside a thoughtful mix of shops and restaurants, making it an ideal place to browse, dine, relax, and stay all in one location. Its central address at 401 Euclid Ave places it right in the heart of Cleveland, adding to its appeal for both locals and travelers looking for a memorable and convenient stop. What makes The Arcade especially compelling is the way it combines beauty with practical value. Guests can take advantage of on-site services, enjoy the convenience of a restroom, and feel confident knowing the property is designed with accessibility in mind. Wheelchair-accessible parking, entrances, and toilets help ensure a more welcoming experience for every visitor. Payment is just as easy, with credit cards, debit cards, and NFC mobile payments accepted, allowing for a smooth and flexible visit. Whether someone is stopping in for shopping, a meal, or an extended stay, The Arcade offers the kind of ease and comfort that makes time spent there feel effortless. With a strong customer rating of 4.40 out of 5 from 4,592 reviews, The Arcade has earned a reputation for quality and reliability that visitors clearly appreciate. That level of positive feedback reflects more than just a beautiful space—it speaks to the overall experience, from service and accessibility to the mix of amenities that make each visit worthwhile. For anyone seeking a shopping destination with character, convenience, and lasting appeal, The Arcade delivers a distinctive atmosphere that turns an ordinary outing into something memorable.
Business Hours
Customer Reviews
An old piece of Americana that will go down in history. This former mall houses a hotel now but the structure is simply amazing snd timeless. Have a quick walk through and see some mindblowing structure work.
The Arcade is a beautiful historic building and one of the most impressive architectural landmarks in downtown Cleveland. The stunning architecture, especially the massive glass ceiling stretching above the atrium, makes this historic place well worth a visit even if you’re only stopping by for a few minutes. It is no longer really a shopping mall, as the upper floors …
We came here on Thanksgiving Day 2025. Though the stores were closed, we had a wonderful time walking through the arcade, viewing the Christmas-themed storefronts, and simply hanging out. Quite lovely when decorated for Christmas.
Walking through The Arcade Cleveland was such a cool experience. The architecture is incredible, and looking up at the glass ceiling while standing in the middle of the building really made the place feel historic and unique. It was one of those spots that instantly makes you stop, look around, and appreciate the character of the city.
This is one of the top architectural highlights in Ohio. They have a wonderful Hyatt hotel, conveniently located downtown, making it a fantastic place to stay when you're visiting Cleveland. Whether you're an architect, interior designer, structural engineer, or just someone who appreciates interesting architecture, you'll find this place inspiring or great for sketching. Anyone is welcome to visit and …
Staying at Hyatt Regency Cleveland at The Arcade was an incredible experience, largely because of the building itself. The Arcade in Cleveland is absolutely stunning. The structure is one of those places where you walk in and immediately stop to look around because the architecture is so impressive. Originally built in 1890, the Arcade feels like stepping back in time …
Some places stop you in your tracks the moment you walk through the door. The Arcade is one of those places. I was not prepared for what was waiting for me inside. Built in 1890, The Arcade Cleveland opened as the very first indoor shopping center in America, modeled after the Galleria Vittorio Emanuele II in Milan, Italy, and financed …
Here for a wedding. The place is amazingly beautiful, clean, iconic, and well suited for these events. The staff and service were amazing and the food was really good. The attention to detail was phenomenal! Definitely recommend a visit, just to see the place.
Stunning fine-art classic attraction in Cleveland. As some experts say, it is one of America’s first indoor shopping malls, dating from 1890. With its unique architectural design and daring construction, its exterior is Romanesque Revival—a popular Victorian style from 1875–1900. A Superman movie was filmed here. It has the vibe of quality old money. A fascinating place for a Gatsby-style …
The Hyatt Regency at the Arcade in Cleveland is absolutely beautiful—trust me, search “Arcade” and you’ll see what I mean. But from the moment we arrived, the service didn’t match the setting. The front desk experience was lacking—the young woman with the LGBTQ pin didn’t give us a warm welcome. We paid to upgrade for a better view, but that …
