About Syracuse Drains
Syracuse Drains is a trusted drainage service in Syracuse, NY, dedicated to protecting homes and businesses from costly water issues with reliable, high-quality solutions. Backed by a 4.90-star rating from 195 reviews, our team is known for dependable service, clear communication, and results that help keep drainage systems working properly when it matters most. From improving water flow to helping prevent pooling, backups, and property damage, we provide the peace of mind that comes from working with a local drainage company that puts quality first. We also offer convenient amenities, including a wheelchair-accessible car park, to make every visit as smooth and accessible as possible. To learn more about our drainage service in Syracuse, NY, choose Syracuse Drains for professional support, responsive care, and lasting protection for your property.
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Customer Reviews
I called Syracuse Drains the day before Thanksgiving when my basement flooded, and they responded within minutes. Sebastian arrived within the hour, replaced and upgraded my sump pump, cleaned the pipes, and thoroughly explained what caused the issue. His professionalism and attention to detail were especially reassuring during the holiday. He even returned on Black Friday to ensure everything was …
We had the worst backup ever with our toilet. It wouldn’t flush and when we plunged it that didn’t help. We tried everything. So last night we called Syracuse Drains to see if they could figure out what was going on and hopefully fix it. Adrian came out within the hour of us calling and checked out the problem and …
We thought we had a clogged drain in the kitchen on a Saturday afternoon during Christmas baking season! We called another company who wanted to charge us $600 just to show up. We called Syracuse Drains and Adrian came out that same night and didn’t charge us for the service call! He quickly assessed that the problem wasn’t our drain …
Sebastián and Casey were very impressive. Very professional, took a “it’s no problem” approach and made quick work of the issue. Great attitudes. Very respectful. Impressively cleaned up. I’m never using anyone else. These guys are great.
Literally just called 15 minutes ago and he arrived and addressed the problem within seconds. Outstanding service and superb customer service. A satisfied customer all the way from Alabama.
We unfortunately had to call for an emergency visit around 8pm on a Thursday night during a snow storm. Obviously nothing happens at a convenient time. The gentlemen on the phone was very understanding during my mumbling and not knowing a thing about plumbing, just that I had water backing up in my tub! Technician showed up, respectfully took his …
Amazing!! Able to come same day as I called. Very professional, friendly, knowledgeable and kind. Less than half hour later my kitchen was usable again. Will definitely call again if needing a plumber.
When my drains started backing into my basement, I just happened to call Syracuse Drains first. They were out the next morning, on the coldest day of the year. When the problem with my drain was much bigger than a simple clog (my sewer line had collapsed), the guy said "I'm not going to charge you, you've got bigger problems …
Called them yesterday, 2/5/26 at 5 pm and told them I needed my septic emptied. They said they’d call at 7 am the next morning to get someone out here. Mind you, I wasn’t expecting to get such emergency treatment. I thought it’d be like 2 days or so before anyone could get over here considering I’m a new customer …
I have never experienced such professionalism, friendliness and kindness. Sebastian gave us a price, said he could get it done and if it did not work, there would be no charge. The task at hand was a bit more involved than he anticipated but he pushed through - literally! I am so happy to know that I now have my …
