About Swissotel Chicago

Swissotel Chicago is a contemporary 4-star hotel in a glass high-rise at 323 E Wacker Dr, Chicago, IL 60601, United States. Its location places guests just a 5-minute walk from Millennium Park and within a mile of the shops and restaurants of lively Navy Pier, as well as the Art Institute of Chicago. With convenient access to notable Chicago attractions, the hotel offers a practical and comfortable base for experiencing the city. Designed to support both leisure and business stays, Swissotel Chicago combines essential amenities with professional services. Guests can stay connected with free Wi-Fi, enjoy the convenience of air-conditioned accommodations, and take advantage of laundry service and an on-site business centre. The hotel is also accessible and pet-friendly, helping meet a range of guest needs. Paid breakfast and paid parking are available for added convenience during your stay. Rated 4.30 out of 5 based on 6,543 customer reviews, Swissotel Chicago is a well-regarded choice for visitors seeking a centrally located hotel with dependable facilities and easy access to Chicago’s attractions. Whether you are visiting Millennium Park, exploring Navy Pier, spending time at the Art Institute of Chicago, or conducting business in the city, the hotel provides a welcoming setting supported by practical services. To learn more or make an inquiry, call +1 312-565-0565.

Last updated: Aug 27, 2026

Customer Reviews

4.30
Based on 6543 reviews
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Stephanie Stringer

Booked this hotel through hotwire and was pleasantly surprised by how wonderful it was! Love the spot so close to the Riverwalk and restaurants. The rooms were immensely clean and the beds were SO comfy. Everyone working there was pleasant and the security for the elevator was a game changer. A nice addition is that you can opt out of …

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Daniel Snowdon

I loved my stay at Swissotel. About the perfect location for Chicago in between most major sights and with beautiful river and lake views. My room was large and in great condition with a big bathroom. Good bar and food options in the lobby. The penthouse gym is well equipped and had easily the best views of any hotel gym …

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davidcZ6302YK

I had a wonderful stay at the Swissôtel Chicago. From the moment I arrived, the service was outstanding. Jean at the front desk was extremely friendly, professional, and helpful, making the check-in process smooth and welcoming.||During our …

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Fouad Bleibel

A Truly Memorable Stay at Swissôtel Chicago Our stay at Swissôtel Chicago was nothing short of unforgettable. From the moment we arrived, the hotel impressed us with its elegant atmosphere, spotless rooms, and breathtaking views of the river and skyline. Every corner of the property reflects thoughtful design and genuine hospitality, making our vacation truly memorable. What elevated our experience …

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Shivangi Kochrekar

We had a very pleasant stay overall. We upgraded to a river-view room, and it was absolutely worth it—the view was amazing and one of the highlights of our trip. The room was comfortable, clean, and well-maintained, making it easy to relax after a long day. We also enjoyed the gym, which was well-equipped and convenient to use during our …

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tljtruether

We loved our stay at the Swiss room was clean bed comfortable. The best part was the Amuse which is upscale in look but relaxing vibe. There are so many bars nearby but we fell in love the the bartenders , Roberto and Pauchito. ask them to make a Scarlett Sunrise Martini.

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Valeria Omelchenko

We had an amazing stay at Swissotel Chicago! The hotel is absolutely luxurious, with super clean rooms, beautiful interiors, and breathtaking views of the city. We stayed here for our first wedding night, and the staff truly went above and beyond to make our experience special. They upgraded us to a wonderful room and surprised us with chocolate-covered strawberries, which …

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Jermanie Jones

The service team was top tier! I can't remember names, but the Assistant Manager was super pleasant and inviting. Upon arrival the bell hop was so friendly and he shared with us the great spots to dine. The gentleman assisting with the valet parking was amazing! The food at both restaurants in the hotel was very good! The fitness center …

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P Gieselman

I had a wonderful stay at this hotel and would definitely recommend it. The location is excellent, close to everything I needed, making it easy to get around and enjoy the area. The customer service was outstanding from check-in to check-out. Every staff member was friendly, welcoming, and always willing to help. A special thank you to Nancy Rosario in …

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Meander36908715691

We came to Chicago for our anniversary. Kia at the desk helped us check in and we were told our room was upgraded for our anniversary. When we went to the room, we found some desserts for us, which was really nice. The hotel service was …

People Also Ask

Where is Swissotel Chicago located?
Swissotel Chicago is located at 323 E Wacker Dr, Chicago, IL 60601, United States, Chicago, IL, United States. You can get directions here.
What is Swissotel Chicago rated?
Swissotel Chicago has a rating of 4.30 out of 5 stars based on 6543 customer reviews.
How do I contact Swissotel Chicago?
You can reach Swissotel Chicago by phone at +1 312-565-0565.
What type of business is Swissotel Chicago?
Swissotel Chicago is a hotels business located in Chicago, IL. <!-- VOILA_REWRITTEN --> Swissotel Chicago is a contemporary 4-star hotel in a glass high-rise at 323 E Wacker Dr, Chicago, IL 60601, United States. Its location places guests just a …