About Quality Gem

Looking for a dependable Jewelry Store in Bethel, CT? Quality Gem is recognized for its great service and quality, attentive service, and a strong 4.90-star rating backed by 148 reviews.

Last updated: Jun 07, 2026

Business Hours

Closed · Monday Closed
Sunday Closed
Monday Closed
Tuesday 10 AM-5 PM
Wednesday 10 AM-5 PM
Thursday 10 AM-5 PM
Friday 10 AM-5 PM
Saturday 10 AM-5 PM

Customer Reviews

4.90
Based on 148 reviews
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Lori Santaniello

I highly recommend Quality Gem. Lisa provided me with wonderful customer service. She was patient, friendly, & honest every step of the way. I had a ring custom made and it is gorgeous. The owner is also very kind, personable and was happy to answer any questions. The store offers a vast selection of jewelry and gifts of all prices …

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Doug Banks

I recently purchased a necklace for an anniversary gift. I couldn’t be happier with the customer service i received while I was there, from Lisa Marturano. She made the experience quite simple and enjoyable. I wouldn’t think twice about returning to Quality Gem the next time I am looking to purchase Jewelry.

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Marvina Fitts

Lisa was phenomenal! She was kind and knowledgeable. She made my experience a breeze. We now have a new jeweler! Her smile and positivity was so nice! I highly recommend Quality Gem for your lifetime jeweler!

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Ann Otto

The absolute best jewelry store in CT. A friend referred me to Quality Gem and the staff provided best service ever. If you've never been there you need to keep them on your list for next jewelry purchase or repair. So satisfied. Thanks, Ann

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Mark Johanning

Their work is absolutely amazing! Can't say enough about their wonderful staff who helped me create the most beautiful engagement ring!

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A M

Fantastic family jewelry store in Brookfield with unparalleled customer service. We've shopped here a number of times and Debbie and Lisa have not failed to provide an exceptional experience from customizations to flexibility in regards to pickup! Thank you!

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Alex Helfer

Quality Gem has been our jeweler for over ten years. They are reliable, honest, and very personable. The same staff have worked there since we started going and couldn’t be more helpful

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Rachael Fields

I can’t recommend this place enough! I had come here to look at some engagement rings to get an idea of what I liked and ended up designing my own ring with the help of Lisa. She was incredibly helpful and nice. Once I had gotten my ring I noticed it was moving around my finger more than I’d like, …

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Sharyn Lindsay

I’d give 10 stars if I could! We luckily stumbled across this website looking for a diamond pendant for my birthday. Lisa responded to my inquiry immediately, and worked with us very closely in having a diamond starfish pendant made for me. It took several weeks (worth the wait), and she stayed in constant contact with us throughout. I received …

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gustavo salcedo

As a first time customer I was very impressed by the facility and the customer service. Lisa was absolutely wonderful, she was kind, patient and enthusiastic. She made some very valuable suggestions and most importantly we left with a great birthday gift for my wife. I highly recommend this business. Lisa won us over, we will most definitely be back!

People Also Ask

Where is Quality Gem located?
Quality Gem is located at 74 Stony Hill Rd, Bethel, CT 06801, United States, Bethel, CT, United States. You can get directions here.
What is Quality Gem rated?
Quality Gem has a rating of 4.90 out of 5 stars based on 148 customer reviews.
What are Quality Gem's hours?
Quality Gem's hours vary by day. Please check the Business Hours section above for the full weekly schedule.
How do I contact Quality Gem?
You can reach Quality Gem by phone at +1 203-748-4239.
What type of business is Quality Gem?
Quality Gem is a shopping business located in Bethel, CT. <!-- VOILA_REWRITTEN --> Looking for a dependable Jewelry Store in Bethel, CT? Quality Gem is recognized for its great service and quality, attentive service, and a strong 4.90-star rating backed …