About Pet Aqua
Pet Aqua is a trusted pet store in the heart of Chatham, offering a welcoming, customer-focused shopping experience for pet owners who want quality, convenience, and peace of mind. Located at 245 High St, Chatham ME4 4BQ, this local business makes it easy to find the products and support you need to care for your pets well. Whether you are stocking up on everyday essentials or looking for dependable service from a team that understands the importance of your pet’s well-being, Pet Aqua is designed to be a reliable destination for customers who value both quality and convenience. What makes Pet Aqua especially appealing is the way it combines helpful in-store support with flexible service options that fit busy lives. Customers can take advantage of on-site services, delivery, and a quick-visit friendly setup, making it simple to get what you need without unnecessary hassle. The store also offers a smooth and modern payment experience, accepting credit cards, debit cards, and NFC mobile payments for added ease at checkout. With a wheelchair-accessible entrance, Pet Aqua also ensures that more customers can visit comfortably and confidently. Pet Aqua’s reputation speaks for itself, with an impressive 4.60 out of 5 rating from 271 reviews. That level of positive feedback reflects a business that many customers trust and return to for dependable service and a quality experience. For pet owners seeking a convenient, accessible, and well-regarded store in Chatham, Pet Aqua offers more than just products—it provides reassurance, helpful service, and a friendly place to care for the needs of beloved pets.
Business Hours
Customer Reviews
Update review. The staff are really helpful, friendly & very knowledgeable. I've been going here for years & I've never had any problems, they've recommended what they think is a better product. They've always been right. Very happy pet's even happier customer.
I've been using pet Aqua for many years ever since I was a boy, but more so recently, after getting a puppy Every single member of staff is bloody brilliant, and you can tell it's not just a job it's a passion From advice ,raw food,treats,leads, and control harnesses, nothing is ever a problem, and they are more than happy …
Best pest shop ever! Staff are extremely knowledgeable and give brilliant advice about all kinds of animal care. Their fish tanks are super clean and live food is alive! I've been to some dodgy pet shops in my time and this certainly isn't one of them! If they haven't got something you want they can order it for you. Very …
Great shop with friendly staff, was served by a young girl who was lovely, not a huge shop but still manages to have a great range of items for your pets, definitely recommend xx
I can't thank the ladies in this store enough! They saved the lives of all my fish today. I rang around so many pet shops asking for urgent help. I needed a few polystyrene fish boxes to house my fish after my pond sprung a leak. They offered me the needed boxes straight away, no hesitation. I could have cried. …
I’ve been coming here for 10+ years to get supplies for my pets. From mice for my snakes, crickets for my lizard, food and flea treatments for my dogs. The owner is such a nice friendly chap. He’s very knowledgeable about all things to do with pets. Always great customer service and always have a nice friendly chat. Will continue …
We bought from this store two budgies for my son's I didn't know nothing about budgies but special thanks to Simon he explains everything about them. It has been few months now budgies are very happy in they new home.
Great service staff are helpful and own natural food is really good my dogs are thriving on it
Amazing pet shop, my dachshund absolutely loves the kibble and treats from here. Staff are always super friendly. Definitely recommend! ☺️
My husband Mark spoke to Simon regarding buying some Malawi’s. They are very good quality and he is very pleased with them. Good value would highly recommend. Thank you Simon
