About LADDER
Located in Shaker Heights, OH, LADDER is a thoughtfully curated clothing store designed for customers who value quality, convenience, and a welcoming shopping experience. With a strong reputation built on attentive service and a carefully selected range of women’s clothing, LADDER makes it easy to find pieces that feel stylish, versatile, and worth coming back for. Whether you are refreshing your wardrobe, looking for something special, or simply stopping in for a quick visit, this is a store that understands how to make shopping feel effortless and rewarding. What sets LADDER apart is its commitment to making every part of the experience convenient and customer-friendly. Shoppers can enjoy in-store shopping for a hands-on experience, take advantage of in-store pickup for a faster visit, or choose delivery for added ease. On-site services further support a smooth and personalized experience, while flexible payment options including credit cards, debit cards, and NFC mobile payments help keep checkout quick and simple. Accessibility is also a priority, with a wheelchair-accessible car park and wheelchair-accessible entrance designed to make the store more welcoming to all visitors. LADDER’s reputation speaks for itself, with customers rating it 4.90 out of 5 based on 167 reviews. That level of satisfaction reflects the care, consistency, and value shoppers have come to expect. Conveniently located at 20150 Walker Rd #370, Shaker Heights, OH 44122, United States, LADDER offers a reliable destination for women’s clothing and a shopping experience that balances quality with ease. For customers seeking a store that combines style, service, and accessibility in one place, LADDER is a standout choice.
Business Hours
Customer Reviews
My favorite store and humans ever. I feel like I come home every time I enter. I actually live out of state but honestly want to buy my clothes only from here. I am looking for higher quality sustainable fashion and Ladder is always exploring new brands. The team is always so patient and willing to get on FaceTime so …
If your looking to shop a local female ran business that supports sustainable brands and independent designers, then Ladder is the perfect boutique for you. The owner Dre and her staff are so knowledgeable about every brand thats in the store. They are so warm and friendly and willing to answer any questions you might have. Ladder has a beautiful …
Had a wonderful experience at Ladder! Went into the shop and even though they were technically closing, they went out of their way to accommodate me. They helped me find an outfit that complimented me and was perfect for my upcoming trip. Everyone was so nice and had a great eye. The outfit that I ended up purchasing was one …
Fabulous store- wonderful and unusual merchandise, terrific help. It’s a pleasure to shop at an independent store opposed to a chain. The staff were knowledgeable, not pushy but available- a perfect balance. And the clothes were a combination of beautiful and fun. Can’t recommend enough!
Cleveland has been needing a high end/ slow fashion retail shop for quite some time now and here it is! Sometimes I just go in for the vibes, post Pilates, but I always walk out with an item! Such an incredible & thoughtful curation. The owners and staff are all such lovely people. I <3 this shop!
I’m greeted with genuine warmth and such great energy every time I come here. The clothing is always great quality — you can tell they put a lot of thought into curating pieces that you won’t find everywhere else. I’ve found some of my favorite outfits here, and I always get compliments when I wear them. The staff is so …
I adore this boutique! Everything that Andrea recommended to me are my new favorites for my simple capsule wardrobe. She is the queen of basics and looking professional without overdoing it. Literally every time I wear my clothes from there someone compliments me. I shop online from Seattle and the packaging is gorgeous and sustainable. The little gifts in the …
My most favorite store for the most unique pieces! The staff is always so kind and honest. I have recommended this store to friends and family and every person who steps in always finds something they need to add to their closet. If I’m being honest, I’d say it’s the very best clothing store in all of Cleveland!
I can't decide which to write about first... The staff or the selection of brands. Hands down the best shopping in Cleveland. All of my favorite sustainable brands are under one roof. The staff is so kind and helpful, I really haven't had a shopping experience like this in so long. I'll be stopping by every time I'm in town.
I can't say enough good things about Ladder! This boutique has become my go-to for sustainable fashion, and it's not just because of their carefully curated selection—it's the people. From Lori to Dre, everyone on the team is genuinely personable and helpful in a way that makes you feel like a friend, not just a customer. They remember your name, …
