About Koala Café
Koala Café is a welcoming coffee and tea destination in Richland, WA, designed for people who want more than just a quick drink—they want a comfortable place to start the day, meet with friends, get work done, or simply slow down and enjoy a thoughtful break. Conveniently located at 1377 George Washington Way, the café brings together the warmth of a neighborhood favorite with the polished feel of a place that clearly values quality, comfort, and attentive service. With a strong 4.50-star rating from 159 reviews, Koala Café has earned a reputation for delivering a consistently enjoyable experience that keeps customers coming back. This is a café built around variety and convenience. Guests can enjoy dine-in service, outdoor seating, takeaway, kerbside pickup, delivery, no-contact delivery, and on-site service, making it easy to fit a visit into any schedule. Whether you are stopping in for breakfast, brunch, lunch, or dessert, Koala Café offers a menu and atmosphere that make every visit feel worthwhile. The café is known for its great coffee, excellent tea selection, and local specialty offerings, along with alcohol and coffee service for those looking to unwind or socialize. Fast service, table service, and a fireplace add to the experience, while the casual, cozy, quiet, and trendy setting creates the kind of space people naturally want to return to again and again. Koala Café also stands out as a flexible and accessible place for a wide range of customers. It is well suited for solo dining and especially friendly for those working on a laptop, with Wi-Fi and free Wi-Fi available to support productivity and longer visits. Thoughtful amenities such as a bar on site, gender-neutral toilets, restrooms, and reservation acceptance add to the convenience and comfort. Accessibility is a clear priority as well, with wheelchair-accessible parking, entrance, seating, and toilets all available to ensure a welcoming experience for every guest. Payment is easy too, with cheques, credit cards, debit cards, and NFC mobile payments accepted. For anyone seeking a dependable, comfortable café that combines quality drinks, inviting atmosphere, and practical convenience, Koala Café offers a polished and enjoyable experience in the heart of Richland.
Business Hours
Customer Reviews
All their signature coffees are DELICIOUS. I've tried their apple cinnamon and marshmallow latte. Both are literally 10/10 the best coffee I've ever had. The atmosphere is great, I love having the bean bag there, I wish they also had one in the kennewick location. They also have board games/card games so its more like a 3rd space to hang …
First time going to Koala Cafe, very cozy vibe. My kiddo enjoyed playing while I had my drink. If you don't like overly sweet drinks, I recommend their hibiscus tea.
absolutely loved my first experience here! first of all, such a cute and cozy space!! came in with a friend and we were going to share a ham and cheese croffle(croissant in a waffle iron, SO good) and they made us an additional one so we could both fully enjoy one. so delicious and the maple aioli was the perfect …
We decided to stop by for brunch and a coffee. The entrance alone was very inviting! We came at a very busy time, but there was plenty of knick knacks to browse. The staff were inviting and genuinely friendly. It felt as if they enjoyed doing what they do and they had great knowledge of what they sell. The seats …
I cannot emphasize enough how incredible it is here. Whenever i’m in the area I always take the chance to stop by and get something. The food and drinks are incredible, easily a top 5 out of the other coffee shops in the tri-cities area. The staff are genuinely kind and welcoming, and it helps the cafe/atmosphere feel calm and …
This coffee shop is the cutest, small family owned business, and the drinks are amazing! The prices are much lower than most places, and the owners are the kindest human beings with big hearts!!! We told them that our mother in law was in need of a wheelchair and they just GAVE me one they had at home! Wow! It …
First time visiting. I'm usually pretty boring with my coffee order. This was the first time I worked up the courage to try something new and ask to personalize my order. They were really great about it and helped make a custom order that came out great. ❤️ Had a cookie as well, and it was delicious. Met my husband …
I have followed Koala Cafe on social media for quite some time and today I finally had time to stop in and check it out. I asked for a “surprise” and was given a Maple Pancake Latte and I requested oat milk and my “pancake flavor” I chose was Banana. I also chose iced 24oz. I’m in love! It’s flavorful …
From the first time I walked into Koala Cafe, it felt like such a welcoming and comfortable spot. The people are professional, kind, and create such an awesome atmosphere with great drinks and vibes. They also have really cute products to shop while you’re there! There are so many cozy places to sit, and somehow you always feel right at …
If you are looking to read a book, take a break or even catch up with your friends this is your place… Koala Cafe. Loved the atmosphere I enjoyed my Lemonade Hibiscus tea and a pasty. Staff is very friendly. Such a lovely place.
