About Kay Pharmacy
Kay Pharmacy is a trusted Health & Wellness destination in Grand Rapids, MI, where convenient care and dependable service come together to support the needs of the local community. Located at 2178 Plainfield Ave NE, this pharmacy is designed to make everyday health management simpler, smoother, and more accessible for individuals and families alike. With a strong customer rating of 4.50 out of 5 from 115 reviews, Kay Pharmacy has earned a reputation for quality service and a welcoming experience that people can rely on. What sets Kay Pharmacy apart is the thoughtful range of services created to fit busy lives and different preferences. Customers can take advantage of kerbside pickup, delivery, in-store pick-up, in-store shopping, and on-site services, making it easy to get prescriptions and health essentials in the way that works best for them. For added convenience, quick visits are supported, helping customers save time without sacrificing personal attention. The pharmacy also provides medication disposal, offering a safe and responsible way to manage unused or expired medications while helping protect both households and the broader community. Accessibility and flexibility are also central to the experience at Kay Pharmacy. The location includes a wheelchair-accessible car park and a wheelchair-accessible entrance, helping ensure that more customers can visit comfortably and confidently. Payment is made easy as well, with cheques, credit cards, debit cards, and NFC mobile payments accepted. Whether you are stopping in for a prescription refill, using delivery for added convenience, or simply looking for a pharmacy that combines professional care with customer-focused service, Kay Pharmacy offers the peace of mind that comes from knowing your health needs are in capable hands. For questions or assistance, customers can call +1 616-361-7319.
Business Hours
Customer Reviews
Kay Pharmacy really came through for one of our kiddos! They were the only one, of two or three, pharmacies in town that had a generic medicine. They took their time walking my wife through all of our options, then when we had more questions they spoke with us again. They gave us a great price on what we needed. …
Pros: 1. Fast fills. Antibiotics were ready for me when by the time I got there from urgent care. 2. Friendly staff 3. Pharmacist started to greet me by name by my second or third visit 4. Same cost to me as wallgreens without long waits and a constant influx of new staff who don’t know how to do their …
This is such a great pharmacy, the staff started recognizing me by the second time I came in and I’ve always had great service here. The staff seems to really care about any questions or concerns I might have. I switched to this pharmacy from a chain pharmacy and it’s such a better experience and with much shorter wait times. …
This is a family-owned, locally-owned business. My family and I have been customers of theirs for decades. I've always been treated with wonderful courtesy and helpfulness. I love the free home delivery, especially as I have started to become disabled over the past few years. Thanks, Mike, and everyone else at Kay for being a part of our community.
The staff treats you like a person, not just another prescription to rush through. I stop in every now and then just to talk to the pharmacist about random health things and have always been offered great advice and products to try. If they don't have it in their store to sell, they give recommendations on the best places to …
This pharmacy has the nicest staff. The people here genuinely care for you and are so helpful. They go above and beyond. My father has been getting his medications through them for years and they have been so helpful and attentive. My husband started to recently get his medication here as well and he always tells me how pleasant is …
I always send my prescriptions here! I love being so close to a good local pharmacy rather than needing to rely on a big chain. Everything is always filled super fast, and the folks working there are always great!
I can’t say enough good things about this pharmacy! It's a family-owned business and clear from the moment you walk in that they genuinely care about their customers- a rare find compared to many other many businesses today! The staff is incredibly friendly and welcoming, and they actually remember who you are! Such a refreshing experience. :)
Kay Pharmacy is truly the best in Grand Rapids. I know that I'll get my meds delivered on time + the right amount of medications and the staff is soo nice! They even helped with one of my prescriptions & delivered it free as a favor since there was an issue with insurance which I'm truly grateful for. It is …
Love working with Kay - they bring personalized service that is rarely seen in healthcare these days. Kevin will go above and beyond to help you out. Appreciate having them as my neighborhood pharmacy
