About KAILO

KAILO is a trusted Wellness Center in Level 1/48 James St, Fortitude Valley QLD 4006, known for helping people feel their best with personalized care and supportive guidance. With a 4.60-star rating from 185 reviews, we’re proud to offer great service and quality and accessible facilities for a better wellness experience.

Last updated: Sep 08, 2026

Business Hours

Closed · Monday 9 am–7 pm
Sunday 9 am–7 pm
Monday 9 am–7 pm
Tuesday 9 am–7 pm
Wednesday 9 am–7 pm
Thursday 8 am–7 pm
Friday 8 am–7 pm
Saturday 8 am–7 pm

Customer Reviews

4.60
Based on 185 reviews
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Stephanie Harris

After a previous not so great experience I had a facial with Catherine. She is hands down the best therapist Ive had in the 7 years in Australia. She epitomises what true luxury spa means. Her professionalism, customer service, attention to detail is of the highest level. You can just feel on her hands she is an amazing therapist. I …

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Ankita Jauhari

I’ve had many remedial massage sessions before, and this was certainly one of the best! Dana (my massage therapist) was very professional and was able to address all the concerns I had. The atmosphere of the spa was lovely, and I was pleased with the different kind of massage and facial options they had.

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Hayley

I've been seeing Nina for the past 6 months, and I truly can’t recommend her enough! She is not only incredibly professional and knowledgeable, but she also has such a warm and approachable manner. What I appreciate most is how she recommends treatments in a thoughtful, honest, and completely non-offensive way—always focusing on enhancing your natural features and making you …

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Kristen Teo

I had the most incredible experience with Smita. she is truly one of a kind. Not only is she exceptionally skilled at what she does, but her warmth and kindness made me feel instantly at ease. Her attention to detail, gentle touch, and genuine care shine through in every step of the treatment. I left feeling both lifted and deeply …

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Margo Bowers

Shout out to Hannah P ⭐️ she raises the bar regarding customer service.⭐️Kailo nutrition, you have a top shelf team that fabulously compliments ⭐️your spectacular wellness products .⭐️Big thanks Hannah P ⭐️

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Nicole Naude

I had the Look Well for Skin Health treatment at Kailo and absolutely loved it! Isa was amazing — so calming and professional. The full body scrub, scalp massage, and facial were all incredibly relaxing, and I walked out feeling refreshed and glowing.

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flower power

Ilario is an amazing massage therapist who delivers a professional, calming and knowledgeable service. Never rushed and always polite, I would not go anywhere else. Thank you Ilario and Kailo team!

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MaríCrìs Domínìque

I first discovered Kailo Medispa after being gifted a spa experience by a close friend. And I'm soooo grateful I now know about this spa because it truly is exquisite.

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Michelle Gray

Today I had the Kailo Hero 14 Peptide Facial with Annette which was 90minutes of pure bliss. Such a beautiful wind down leading into Mother's Day. Would highly recommend this treatment and Kailo to anyone looking for a little something special. Thank you Annette.

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Nicole Cadiz

First visit - spa is just lovely with A wide range of great skin products on offer. I booked a 60min massage and wish I’d booked 90 min.

People Also Ask

Where is KAILO located?
KAILO is located at Level 1/48 James St, Fortitude Valley QLD 4006, Australia, Fortitude Valley, QLD 4006, Australia. You can get directions here.
What is KAILO rated?
KAILO has a rating of 4.60 out of 5 stars based on 185 customer reviews.
What are KAILO's hours?
KAILO's hours vary by day. Please check the Business Hours section above for the full weekly schedule.
How do I contact KAILO?
You can reach KAILO by phone at +61 7 3252 3225.
What type of business is KAILO?
KAILO is a health & wellness business located in Fortitude Valley, QLD. <!-- VOILA_REWRITTEN --> KAILO is a trusted Wellness Center in Level 1/48 James St, Fortitude Valley QLD 4006, known for helping people feel their best with personalized care and supportive …