About J.Crew Factory
Welcome to J.Crew Factory, a trusted clothing store in Rochester, NY, where timeless style, quality craftsmanship, and everyday value come together. Known for a 4.60-star rating from 54 reviews, J.Crew Factory makes shopping for men’s and women’s apparel easy, enjoyable, and rewarding. From polished wardrobe staples to versatile seasonal pieces, this Rochester clothing store helps shoppers find well-made styles that look sharp, feel comfortable, and fit effortlessly into daily life. Free Wi‑Fi adds convenience for a smooth, connected shopping experience while you browse the latest looks. To learn more about fashionable clothing store options in Rochester, NY, visit J.Crew Factory for stylish apparel and a customer-friendly shopping experience.
Business Hours
Customer Reviews
They have great sales and an awesome selection of styles for women and kids! The crewcuts are adorable!
Great sales for well made clothes and styles. Something for everyone
Oh my gosh what can't you find at jcrewfactory? It is one of my top five go to places anywhere I love this place. Cool styles great places great atmosphere wonderful customer service
BEST PLACE TO GO FOR FANCY UNDERWEAR CAW CAW
Excellent customer service, very helpful and friendly. Store was nice neat and well organized. My only comment is that there are very few pants with a 34 inseam. I know that you can order online but it is nice to be able to try them on before you buy
I was in a panic trying to find the right size suit for my son - the team at this store was so patient and so helpful. I really appreciate their work ethic. Consistently awesome.
I have only been to this store once (new to the area), but plan on coming back. I owe my positive experience to a friendly & attentive staff member named Alyssa. Because I couldn't find my size in-store, she helped place my order online. Electronic orders done in-store get free shipping to your home address at online factory discount prices. …
I’ve been going to the store for years, and they always seem to have the most helpful, friendly staff. If you can’t find your size in some thing they order it for you and it goes right to your house. I also use my teacher discount, which is cool.
Great store, I just had to pickup an order. Helpful staff and a great opportunity to check out the store for more ideas.
I don’t usually write reviews for retail stores, but today I experienced such outstanding customer service that I couldn’t help myself. Earlier this afternoon, my husband and I were shopping when we stumbled upon this J.Crew Factory. We recently moved to Rochester and had been looking for one, so we were excited to check it out. As soon as we …
