J.Crew Factory

Kaylani was the most pleasant and helpful associate I’ve met at one of these stores. The shirt I purchased was more than one I was considering elsewhere, but I purchased it because her energy was worth it. Do all you can to keep her (I’d recommend a raise)

We stopped by today for a shirt for my husband, and to look for some things for me. Kaylani was amazing! She was so helpful and knowledgeable on all the products in store. We were looking for something purple and she was able to mention from memory every purple item in the store! She was very kind and patient. Kaylani …

Great spot to explore high-quality clothing options.

I have been shopping here since the store opened, everyone along with the store manager are super nice! Every time I have walked in I have been greeted and given a quick run down of where everything is and if there is any special sale. Highly recommend this place!

Oh we had online order for pickup..I wish I knew the lady who worked there..she was soo gentle and went above and beyond to help us ..we needed to exchange and she was just amazing.

My wife, son, and I visited this store today and it was one of the best shopping experiences we’ve ever had. Everyone was very sweet and patient while my son ran around the store waving at everyone, touching everything and squealing. The store is relatively new, but everything was perfectly organized and clean. Bethany, Maddie, Kaylani and Berkeley, you all …

Went into this store with an unusual issue on a pair of pants that I purchased, Bethany the manager was extremely helpful. Her patience, attentiveness, calm, friendly demeanor and great knowledge of the stores products all contributed to the best experience. She runs a tight ship as the environment was well kept and very clean, and of course carried the …

Bethany, the store manager, provided exceptional customer service!!! She was engaging, attentive, and very helpful. I usually DISLIKE shopping and struggle to find jeans that are flattering (which is why I wear leggings all winter long). I came in looking for a pair of jeans and left with 3 pairs of jeans, and a pair of pants, that fit me …