Frost NYC

The best usually… had one bad experience with not getting the same quality item during a replacement (smaller tennis bracelet). Other than that, the item is usually better than the pictures so 5 stars. Especially recently.

Mirna was wonderful to work with. I purchased a name ring it is beautiful. Great customer service and quality goods. I will be purchasing again !!!

Mirna helped me so much. She was charming through my process of buying a gift for my mother. Also the item was good quality at affordable pricing and customer service was amazing and my mother loves her gift.

Dewi's customer service was utterly fantastic, she's incredibly kind and sweet. Dewi helped me a lot with my selection showing me a variety of beautiful options at affordable prices, with so much patience, no rush, and no stress. So, thank you so so much Dewi, you're the best!!!

This store is fantastic. Mirna is the best!! She is extremely knowledgeable about the products and only wants to sell you the best for your situation, not trying to upsell you something that will cost you more. I can tell that she is the “ real deal “ and not a person who just wants to make a sale. Absolutely …

I ordered an 8mm 16inch 14kt gold cuban link chain as a gift for my wife. They went above and beyond processing my order quickly and shipping it quickly so that I had it in time to give to her. The customer service was outstanding. 6 stars!!!!!

I recently visited this jewelry store and had such a good experience that I felt I had to write a review. I ended up buying a beautiful gold necklace, and I’m really happy with it—it looks even better in person than it did in the display. I was helped by someone named Dewi, and she was honestly amazing. She’s very …

Lana was incredibly helpful throughout the process, including after my purchase. She helped me design a custom variant of the jewelry that I was interested in and even provided a couple of videos and a picture of what other customers had purchased that were similar to my item. The quality of the jewelry was outstanding and the price was reasonable. …

I recently purchased my first Rolex from FrostNYC and the experience was amazing. From start to finish, everything went smoothly. A big shoutout to Mirna, who was incredibly helpful and patient throughout the whole process. She answered all my questions, made sure I felt confident in my purchase, and really went above and beyond. The payment process was super easy, …

These folks will get you right !! Ordered a name script ring, I had some issues with the way it looked when I got it. LANA B IS THE REAL DEAL! She took the ring back remade it completely until I was satisfied and overnighted it back. I’m going to order a custom peice again soon. 10000% recommended. Thanks Lana …