About Chi, The Spa

Welcome to Chi, The Spa, a trusted Beauty & Spas in Level 2/176 Cumberland St, NSW, where comfort, mobility, and support come first. With a 4.30 rating from 218 reviews, we’re proud to offer quality options, helpful guidance, and accessible facilities for every customer.

Last updated: Sep 06, 2026

Business Hours

Closed · Saturday 9 AM-8 PM
Saturday 9 AM-8 PM
Sunday 9 AM-8 PM
Monday 9 AM-8 PM
Tuesday 9 AM-8 PM
Wednesday 9 AM-8 PM
Thursday 9 AM-8 PM
Friday 9 AM-8 PM

Customer Reviews

4.30
Based on 218 reviews
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Danielle Bracamonte

The wellness package is a wonderful experience. Incredible massage, facial and scrub and overall service is exceptional.

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K E

Luxurious and Thoughtfully Designed Spa Experience Every detail of our visit to Chi, The Spa at Shangri-La was meticulously curated to create an unparalleled relaxation experience. From the moment we arrived, we were warmly welcomed in the beautifully serene spa reception before being guided to our treatment room. The ambiance was calming, setting the perfect tone for an indulgent experience. …

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Guilherme F Ferreira dos Santos

Bought the “Get Glowing for 2” package as my anniversary gift for my partner and we loved the experience and environment! Definitely worth it. We were also giving a complimentary glass of wine during out stay at the spa.

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Appreciated Images

I left here with no knots or pains that I came with. The facility and staff are prestine. I had the pleasure of having Ri and she was amazing. I opted to add champagne at the end of my massage. I had hot tea, water, champagne, and a small cookie served to me in a private curtain enclosed area. The …

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Jessica Duong

Beautifully luxurious and welcoming spa date really sums it all up. As we walked in we were greeted with warm beautiful smiles. Lena my masseuse had a fabulous smile, so friendly, polite and very professional, she had very experienced magical hands that helped this mother of 3 (including a 5month old bubba) relax, feel pampered and drift of to sleep …

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Brianna K

Had a lovely time at Chi the spa today for a couples massage, we both enjoyed our masseuses and loved the aromatherapy experience. My masseuse Fong was masterful and my partner also said the same about Yuki. Thanks to you both! Note: the health club facilities however drastically need a refresh reno, new coat of paint and more relaxation spaces, …

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Bron Woolbank

An absolute luxury experience! Loved the little touches like picking my massage oil, a tailored facial, and how special the entire experience felt. Mio was amazing and I would love to have her every time I come back (and I am going to book for my birthday!!!!!) I will be telling all my friends about this. Fabulous day out!

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Neptune Dela Cura

Gigi was amazing. She assisted me in purchasing the Essence of Shangri-La at Chi The Spa. She was very lovely and accomodating and gave me amazing recommendations. Can’t wait to have my home to smell like Shangri-La. Thank you Gigi and looking forward in booking a Spa appointment. Neptune

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mina parnian

I had an amazing experience at CHI Spa in the Shangri-La. The service was exceptional both times I visited. My first massage was with Karolina and my second with Holly, and they were both wonderful very professional, attentive, and made me feel completely relaxed. The atmosphere is calm and luxurious, and to top it off, they even offered complimentary champagne …

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J Nuruang

I’ve bought Chi Spa vouchers for friends plenty of times, but this was my first time going myself and it was honestly great. I was staying at the hotel, which made it super convenient. Didn’t have heaps of time as I had somewhere to be after, otherwise I definitely would’ve booked more. I had a 30-min facial with a hand …

People Also Ask

Where is Chi, The Spa located?
Chi, The Spa is located at Shangri-La Sydney, Level 2/176 Cumberland St, The Rocks NSW 2000, Australia, Level 2/176 Cumberland St, NSW, Australia. You can get directions here.
What is Chi, The Spa rated?
Chi, The Spa has a rating of 4.30 out of 5 stars based on 218 customer reviews.
What are Chi, The Spa's hours?
Chi, The Spa's hours vary by day. Please check the Business Hours section above for the full weekly schedule.
How do I contact Chi, The Spa?
You can reach Chi, The Spa by phone at +61 2 9250 6032.
What type of business is Chi, The Spa?
Chi, The Spa is a beauty & spas business located in Level 2/176 Cumberland St, NSW. <!-- VOILA_REWRITTEN --> Welcome to Chi, The Spa, a trusted Beauty & Spas in Level 2/176 Cumberland St, NSW, where comfort, mobility, and support come first. With a 4.30 rating …