About CHANEL

At CHANEL, our Clothing Store in Castlereagh St, Sydney NSW 2000 is known for a friendly shopping experience and carefully selected pieces. Customers appreciate our 2.80 rating, backed by 291 reviews, along with accessible facilities and great service and quality.

Last updated: Sep 06, 2026

Business Hours

Closed · Tuesday 9:30 am–7 pm
Sunday 10 am–7 pm
Monday 9:30 am–7 pm
Tuesday 9:30 am–7 pm
Wednesday 9 am–7 pm
Thursday 9:30 am–9 pm
Friday 10 am–7 pm
Saturday 10 am–7 pm

Customer Reviews

2.80
Based on 291 reviews
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Ju

I was lucky enough to meet Alexandre. He is so warm and down to earth and listens. He literally brought his 7 years Parisian experience from Chanel Paris 🗼to Sydney! You will not be disappointed with his expertise! Thankyou for such a beautiful memory. …

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Soto

From the moment I walked into the store I felt very welcomed, the security guard asked me how’s my day and after I stepped inside the store I was instantly served by Sue, she was absolutely delightful and kind.

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A Singh

One of the best experiences I’ve had in a store. Michael is an absolute gem!!!

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Elena S

I walked in without an appointment and was fortunate to be assisted by Anna, who provided exceptional customer service. She was professional, attentive, and went above and beyond to help. I highly recommend booking your next appointment with her!

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Alex Bian

I recently had the pleasure of being assisted by Jeanie at Chanel, and I cannot express enough how wonderful my experience was. From the moment I walked into the store, Jeanie made me feel welcome and valued. Her warm demeanor and genuine enthusiasm for the brand created an inviting atmosphere that instantly put me at ease.

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XIAOYUE HE

If you’re looking to buy anything from this store, I highly recommend Immie! She’s incredibly kind and friendly, and I always enjoy shopping whenever she’s helping me. She feels like a friend offering great advice. Immie’s personality is truly one of a kind, and she makes every shopping experience special. She definitely deserves a 10/10! Thanks to her, I always …

G
Gen Lumadilla .

My first Chanel store visit in Sydney since moving back to Australia from Singapore and used to being looked after well, I wasn't sure what to expect, then as I walked in, I was greeted pleasantly by Sue (Chung), a very polite, friendly young Lady who helped me try on the classic sling back shoes. I wanted to buy something …

Z
Zo Zo

Nice and clean store with lots of options to choose from

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Flo Yeow

Jasmine was amazing. We walked in without any expectations, just to do some window shopping. Was technically looking for the Wallet On Chain, but knew it was close to impossible to have it found here in this store. Jasmine didn't give us the attitudes, was kind enough to entertain us and our antics, and even brought out some other pieces …

ه
هشام

Daniella was amazing with her expertise and advice. I now know what I should smell like to attract and retain 😂

People Also Ask

Where is CHANEL located?
CHANEL is located at Level 3-4 corner Market st, Castlereagh St, Sydney NSW 2000, Australia, Sydney, NSW 2000, Australia. You can get directions here.
What is CHANEL rated?
CHANEL has a rating of 2.80 out of 5 stars based on 291 customer reviews.
What are CHANEL's hours?
CHANEL's hours vary by day. Please check the Business Hours section above for the full weekly schedule.
What type of business is CHANEL?
CHANEL is a shopping business located in Sydney, NSW. At CHANEL, our Clothing Store in Castlereagh St, Sydney NSW 2000 is known for a friendly shopping experience and carefully selected pieces. Customers appreciate our 2.80 rating, backed by 291 …