About Chanel
Chanel at 15 E 57th St in New York, NY, is a destination for those seeking refined, high-end fashion and iconic Chanel-branded goods. As a distinguished clothing store, it offers the opportunity to explore the house’s celebrated style in a polished setting, whether you are searching for a signature wardrobe piece, a memorable accessory, or a sophisticated gift. With its central Manhattan location, Chanel provides a convenient shopping experience for both local customers and visitors looking for timeless luxury and exceptional brand presentation. Designed to accommodate different shopping preferences, Chanel offers delivery, in-store pick-up, and on-site services. Customers can plan an appointment for more dedicated assistance or stop in for a quick visit when time is limited. The store also supports wheelchair access with an accessible entrance and wheelchair-accessible car park, helping make the visit more comfortable and convenient. Payments are easy and flexible, with credit cards, debit cards, and NFC mobile payments accepted. Chanel is rated 3.90 out of 5 based on 448 customer reviews, reflecting feedback from a substantial number of visitors. For current information, appointments, services, or shopping assistance, contact the store at +1 212-355-5050. Whether you are updating your wardrobe, selecting a meaningful present, or simply experiencing the distinctive appeal of Chanel fashion, this New York location offers a convenient and memorable way to shop.
Business Hours
Customer Reviews
Our Chanel experience was grand to say the least! We visited the store to get a beautiful gift for my amazing wife! The staff from the two doormen to Terry from the corporate office and our salesman Owen were all outstanding. They were extremely professional, personable, and helpful making our purchase. Highly recommend for exceptional accessories!!
Love Chanel! I love this boutique but also had great service at the Chanel store in Saks!
This years holiday display on W. 57th Street is beautiful!
The Atelier has since closed so I came here for fragrance. They have a great selection, including the Paris one I never knew existed. I didn’t get her name, but the sales associate who helped me identify a fragrance was very nice. It’s not quite the Atelier but I’d definitely come here again!
So I’m a regular at many high end stores. Louis Vuitton, Prada, Rick Owens, Gap, Versace, Dior. But I swore I’d never go to Chanel. However, I was dragged there by my friend Lionel, and when we went, I was underwhelmed with the selection. Until I met Sebastian. He was so kind and sweet and taught me so much about …
I went to this store for the first time ever and I was really impressed by the attention at the entrence and all the way to my purchase. Rosemary was extremely helpful and helping me select what I wanted and even gave me a glass of wine and 2 bottles of water plus some free perfume samples!! All a great …
From the moment you walk through the door you have an attendant that is with you to help you with whatever you have any interest in. So many beautiful things to look at in this store.
⭐⭐⭐⭐⭐ My experience at the Chanel 57th Street Boutique in New York City was absolutely exceptional and one I will never forget. I was visiting as part of my birthday celebration weekend, and Whitney provided outstanding service from beginning to end. She was warm, knowledgeable, patient, and truly made me feel valued as a client. Her attention to detail and …
I had a wonderful experience at the Chanel Fifth Avenue boutique. From the moment I walked in, everything felt welcoming, elegant, and well-organized. My sales associate, Yvonne, was absolutely lovely to work with — professional, attentive, and genuinely thoughtful. She took the time to understand what I was looking for, answered all my questions with patience, and made the entire …
Visited the Chanel Fifth Avenue boutique recently and once again had a great experience. This is the third Chanel piece I’ve purchased for my wife, and each visit has been consistently positive. I was assisted by Yvonne, who was outstanding throughout the entire process. She was friendly, knowledgeable, and incredibly patient, making the experience smooth and stress-free. She took the …
