About Ashley Outlet
Ashley Outlet is a furniture store in Matthews, NC, offering a convenient way to shop for furniture and arrange the services needed to bring your selections home and ready to use. Customers can choose from in-store shopping, in-store pick-up, and delivery options, providing flexibility for different shopping and scheduling needs. The store also offers on-site services, along with assembly and installation services, helping make the process more convenient from selection through setup. Accessibility is an important part of the shopping experience at Ashley Outlet. The location includes a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet. Customers can also stay connected with Wi-Fi, including free Wi-Fi. Appointments are required, so planning ahead is recommended before visiting. Ashley Outlet is located at 9632 E Independence Blvd, Matthews, NC 28105, United States. The store accepts cheques, credit cards, debit cards, and NFC mobile payments. With a customer rating of 4.80 out of 5 based on 2,724 reviews, Ashley Outlet is a highly rated choice for furniture shopping and related services in Matthews. To learn more or plan a visit, call +1 704-266-4278.
Business Hours
Customer Reviews
Sales Rep: Daquan Bowser-Guerra I recently purchased the Altari sectional couch, and I had an amazing experience thanks to DaQuan Bowser. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful without being pushy at all. He took the time to answer all my questions, helped me find the perfect setup for my apartment, and made the …
Worked with Doug. Great experience! Enjoyed meeting Doug! Will certainly refer friends. My wife visited the store and spoke with Tyrone. He showed her all about the sofa and impressed her enough for her to have me go back with her. He happed to be off when we went back and Doug finished the transaction. What impressed me about Dou …
We had a wonderful experience working with Tyrone at the Ashley Outlet in Matthews! We first visited back in July looking for a sofa and loveseat, and Tyrone was incredibly accommodating, patient, and helpful as we weighed our options without any high-pressure sales tactics. We went back yesterday to finalize our purchase, and once again, Tyrone went above and beyond. …
Daquan was amazing at Ashley Outlet! He helped us find the right pieces that would fit our space :) we cant wait to furnish our new home!
Stephen greeted me and gave me some insight into the construction for a few sofas. He took the time to run some numbers for me on a couple different sofas. I came back later with my husband. Stephen wasn't there but Doug the manager did a great job explaining the Diamond Care warranty plan and was very thorough and pleasant …
We had an absolutely amazing experience at Ashley Furniture thanks to Stephen and Barbara! Stephen took the time to answer all of our questions and was incredibly patient. He showed us the pros and cons of several furniture pieces to find exactly what would work best for our family. When it came to mattresses, Barbara was fantastic. She is super …
We took advantage of the Memorial weekend sale. The store was BUSY, but Tyrone let us know he'd keep checking on us. He was terrific; available but not hovering. We made a great purchase and Tyrone was a big help. Can't wait for our sofa delivery!
Daquan helped us for 2 days figure out the design of a beautiful couch and even helped us move all the pieces in store to make sure we got exactly what we want. We are super excited to get the couch and we’re very happy with the customer service in store!
Went today to look at some couches with my husband. When I walked in, I was immediately greeted by Derek and then I was immediately helped by Doug. No standing around looking for help! Doug was super helpful and you can tell he genuinely wanted to help me and my husband. He even quoted 3 different options for my husband …
Doug was super helpful. He helped us figure out what would fit in our office and really listened to our needs. He drew a dimensional sketch to help us understand how different furniture would work in our room. Ultimately, we bought a couch, ottoman, and and table. Great experience!
