ARS / Rescue Rooter

Update to original review: (first two photos bad unit) The mini-split system they installed on the day they did the duct work lasted a little over a month before breaking down. ARS sent technicians that found low freon. They did not have any with them, but got the unit running, it lasted a day and a half. Second technician had …

It was a great experience. They came when expecting. Diagnosed my issue, saw some other kind of related issues and made suggestions. They gave me an estimate. My tech Josue Boianos was very knowledgeable and friendly.

From initial appointment set up, I received text communications and arrival calls from home office, very much appreciated. I had tech Drew start my repair and completed work by Brandon. All very friendly and besides wait time for part to come ARS team did a great job. Thank you! Great to have hot water again!

I had an excellent experience with ARS Raleigh from start to finish. George came out to provide a free estimate on my two heating and cooling units, and he was extremely thorough, knowledgeable, and pleasant to work with. He took the time to clearly explain what he observed, walked me through his recommendations, and made sure I fully understood the …

Our experience with ARS/Rescue Rooter of Raleigh far exceeded our expectations. After having contracted with several plumbing organizations and having work completed that was unsatisfactory, we realized it was time for a change. We contacted ARS/Rescue Rooter and from our initial calls with Ashley...scheduling our appointment...she was very thorough and listened to our needs...we knew we made a good choice. …

They came same day to fix my kitchen drain which was backing up. The issue was way deep in the piping. Joey was professional and helpful. Not sure how their pricing compares to others, but I probably would use this service again for the convenience and efficiency.

Called Home Depot for a water heater and scheduled and appointment. Brandon was able to get our water heater replace and everything was done well. Will use ARS again if we ever have other plumbing needs. Thanks!

My experience with Alejandro initially to discuss my options to replace the Hot Water Heater and then, with both Ali and Henry, who completed the new installation, was seamless. All three were engaging and answered my questions as well as provided insight into the benefits and drawbacks of the new tankless Heater. They also provided thoughts and input relating to …

I had a great experience with plumber ALI from ARS who installed my new water heater in the garage. He arrived on time, worked efficiently, and walked me through everything with patience and clarity. The installation was clean, professional, and done with real attention to detail. It’s rare to see someone take such pride in their work. I’m very pleased …

Brian was prompt, friendly & positive. He went straight to work, had good manners, And seemed very knowledgeable. It was a pleasure to have Brian as my service rep and I think he did a great job with good customer service skills - He’s a keeper!! Thanks again.